Where you find your code depends entirely on how you purchased the game:

If you purchased a digital key from Amazon, Best Buy, or trusted key retailers, the code will be sent to your registered email address or stored in your digital purchase history on that retailer's website. 3. How to Redeem and Register Your Codes

If you have The Sims 3 installed on an old PC but lost the physical cases, you can extract your expansion pack codes directly from your computer’s registry. Press Windows Key + R to open the Run dialog box. Type regedit and press to open the Registry Editor. Navigate to the following path depending on your system:

For those playing on Steam, right-click The Sims 3 in your library, select "Manage," and then "CD Keys."

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Are you playing on , and which launcher ( EA App, Steam, or Discs ) are you using?

If you previously redeemed your codes or bought the expansions digitally through EA, your codes are tied to your account permanently. Open the and go to your Library . Click on The Sims 3 and select Manage > View Properties . Your product keys will be listed there. 4. Through Steam

There are two main reasons why a valid, unused code might fail.

testingcheatsenabled true : Unlocks the ability to drag needs bars, teleport, and shift-click objects for more options.

The code is usually printed on a white sticker on the back of the game manual or the safety booklet inside the case.