If you are preparing a project or a business case, use the framework to define what a user does on the portal.
The STIB-MIVB portal is not just for individuals; it also offers a powerful solution for companies. The is an online platform created to simplify the management of employee season tickets. For HR departments and mobility managers, this tool is a game-changer, replacing an endless exchange of emails with a single, user-friendly interface.
The platform's features are designed to centralize all administrative tasks:
To load your online purchase onto your card, simply hold your MOBIB card against any yellow validator in the network the day after your online purchase. stib mivb portail
: Access to schedules, geographic stop locations, and real-time vehicle positions via Developer Support
Double-check the 19-digit serial number. Ensure there are no spaces or typos. If the card was recently issued in another Belgian network (like TEC or De Lijn), it must be registered once at a physical STIB GO vending machine before it can be linked online.
The Business Portal is a dedicated platform for companies and organizations to manage their employees' mobility. It streamlines the administration of season tickets and reduces paperwork through several key features: If you are preparing a project or a
For individual travelers, the STIB-MIVB My Account serves as a central hub for managing daily travel.
The MOBIB card is the central, personalized ticket that holds all travel passes and subscriptions. The STIB website provides a dedicated portal where users can manage their card and even read it via a computer-connected card reader.
Comme le démontre le témoignage de Mélissa Parys, responsable RH à la commune d'Etterbeek, le Business Portal simplifie considérablement la gestion administrative. Au lieu d'échanger des dizaines d'e-mails, le responsable RH peut gérer l'intégralité du processus (demande, modification, renouvellement, arrêt) sur une seule plateforme. Concrètement, pour un nouvel employé, il suffit d'introduire une demande via le portail pour que l'abonnement soit envoyé par la poste ou directement chargé sur sa carte MOBIB existante. For HR departments and mobility managers, this tool
For employers and organizations, the STIB-MIVB Business Portal is a dedicated platform for managing staff mobility. STIB-MIVB - App Store - Apple
Grâce à votre compte, vous accédez à un espace personnalisé où vous pouvez lier votre ou vos cartes . Cette carte à puce, émise par la STIB/MIVB mais aussi par les autres opérateurs belges (De Lijn, SNCB, TEC), sert de support pour charger vos abonnements et vos carnets de tickets. Le portail vous guide pas à pas pour associer une carte à votre compte. Une fois cette opération effectuée, vous pouvez en un coup d'œil consulter le nombre de voyages restants, la date de validité de votre abonnement, ou encore recharger votre carte à distance pour que les titres y soient ajoutés dans les 24 heures.
Are you setting up a or a corporate/employer account ?
Once logged in, navigate to the "My Cards" section. Enter your MOBIB card number and a nickname (e.g., "My Commuter Card"). The portal will ask you to confirm this by presenting your card at a blue STIB validator (at a metro station or Booth) within 7 days—this is a security measure to prove you physically possess the card.
Open your browser and navigate to . Look for the "My STIB" or "Portail" link, usually located at the top right corner of the homepage. The button may be labeled in French, Dutch, or English depending on your language selection.